Terms of Service

Effective date: [insert effective date on publish]

These Terms of Service (“Terms”) govern your access to and use of DispatchFlow.com and any related pages, tools, and content (together, the “Site”). The Site is operated by EJB SAS (“EJB,” “we,” “us,” or “our”). By accessing or using the Site, you agree to be bound by these Terms. If you do not agree, please do not use the Site.

1. Who we are

The Site is operated by EJB SAS, a French société par actions simplifiée (SAS) registered under SIREN 993 526 326, with its registered office in Serris (77700), France [insert full registered address]. You can reach us through our contact page.

2. What DispatchFlow is — and is not

DispatchFlow is an independent comparison and finder service for dispatch software. We provide information, comparisons, and a matching tool to help businesses explore dispatch-software options across industries such as trucking, delivery, field service, taxi and limo, towing, and non-emergency medical transport.

We are not a software vendor, a reseller, or an agent of any platform we describe. We do not provide the dispatch software itself, and we are not a party to any agreement you enter into with a third-party platform. Any purchase, subscription, or contract is solely between you and the provider you choose.

3. Informational purpose only — not professional advice

The content on the Site is provided for general informational purposes only. It is not, and should not be relied upon as, legal, financial, tax, accounting, regulatory, or professional advice of any kind. Pricing models, feature descriptions, regulatory references, and industry information are general and may not reflect your specific circumstances. You are responsible for evaluating any platform’s suitability for your needs and for complying with the laws and regulations that apply to your business. Where appropriate, consult a qualified professional.

4. How we make money

We may earn a commission or referral fee when you click certain links on the Site and then sign up with, or purchase from, a third-party platform. This comes at no additional cost to you. These commercial relationships help fund the Site, but they do not determine, and we do not allow them to bias, which platforms we describe or how we describe them. Our comparisons reflect our own independent assessment.

5. Third-party platforms, links, and content

The Site contains information about, and links to, third-party platforms and websites that we do not own or control. Features, pricing, availability, terms, and policies for those platforms are set by their providers and can change at any time without notice to us. We do not control and are not responsible for third-party content, products, services, or practices. Your use of any third-party platform or website is governed by that third party’s own terms and policies, which you should review.

Any trademarks, logos, or brand names referenced on the Site are the property of their respective owners and are used for identification and descriptive purposes only. Their use does not imply any affiliation with, sponsorship by, or endorsement by those owners.

6. The matching tool

The Site may offer a finder or matching tool that suggests platforms based on information you provide. Any results, suggestions, or recommendations are general and offered for convenience only. They are not a guarantee that a suggested platform is suitable, available, or right for you, and they do not constitute an endorsement. You remain solely responsible for your own due diligence and decisions.

7. No warranties

The Site is provided “as is” and “as available,” without warranties of any kind, whether express, implied, or statutory, to the fullest extent permitted by law. Without limiting the foregoing, we do not warrant that the Site or its content will be accurate, complete, current, reliable, uninterrupted, error-free, or free of harmful components. While we aim to keep information useful and up to date, we make no guarantee as to the accuracy or completeness of any content, including pricing ranges and third-party details, which can change at any time.

8. Limitation of liability

To the fullest extent permitted by applicable law, EJB SAS and its officers, directors, employees, and contributors will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for any loss of profits, revenue, data, business, or goodwill, arising out of or in connection with your use of (or inability to use) the Site, your reliance on any content, or your dealings with any third-party platform — whether based in contract, tort, negligence, or any other legal theory, and whether or not we have been advised of the possibility of such damages. Nothing in these Terms excludes or limits any liability that cannot be excluded or limited under applicable law.

9. Acceptable use

You agree to use the Site only for lawful purposes and in a way that does not infringe the rights of, or restrict or inhibit the use of the Site by, anyone else. In particular, you agree not to: use the Site in violation of any applicable law or regulation; attempt to gain unauthorized access to the Site, its servers, or related systems; introduce malware or any other harmful code; scrape, harvest, or copy content except as permitted by these Terms or applicable law; or interfere with the proper working of the Site.

10. Intellectual property

Unless otherwise stated, the content on the Site — including text, graphics, layout, design, and compilation — is owned by or licensed to EJB SAS and is protected by intellectual-property laws. You may view and use the Site for your own personal or internal business reference. You may not reproduce, distribute, republish, or create derivative works from substantial portions of the Site’s content without our prior written permission, except as permitted by applicable law. Third-party trademarks and content remain the property of their respective owners.

11. Privacy

Our handling of personal data is described in our Privacy Policy. By using the Site, you acknowledge that personal data may be processed as described there.

12. Changes to the Site and these Terms

We may modify, suspend, or discontinue all or part of the Site at any time. We may also update these Terms from time to time. When we do, we will post the revised Terms on this page and update the effective date above. Your continued use of the Site after changes take effect constitutes acceptance of the revised Terms, so we encourage you to review this page periodically.

13. Governing law and jurisdiction

These Terms are governed by the laws of France, without regard to its conflict-of-laws principles. Subject to any mandatory consumer-protection rights you may have under the laws of your country of residence, any dispute arising out of or relating to the Site or these Terms will be subject to the jurisdiction of the competent courts of the location of EJB SAS’s registered office. If you are a consumer resident in the European Union, you may also have the right to use the European Commission’s Online Dispute Resolution platform.

14. General

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will continue in full force and effect. Our failure to enforce any provision is not a waiver of it. These Terms constitute the entire agreement between you and EJB SAS regarding your use of the Site and supersede any prior agreements on that subject.

15. Contact

Questions about these Terms can be sent to us through our contact page.